I’m unsure about using Zelle® to pay someone I don’t know. What should I do? Please upgrade your app to the most recent version to view our help center, or go to support.varomoney.com. Related articles How do I reach customer service? What is Safe Pay? Can I cancel a payment? What do I do if my recipient didn’t receive the funds I sent with Zelle® ? Are there any limits for sending and receiving money with Zelle®?