What do I do if my recipient didn’t receive the funds I sent with Zelle® ? Please upgrade your app to the most recent version to view our help center, or go to support.varomoney.com. Related articles What happens if the contact information I enter for my recipient is wrong? What is an EIP card? How do I reach customer service? How do I enroll in Zelle® at Varo? I never received my 1099-INT tax form, how do I request a replacement?