Zelle® is a great way to send money to family, friends, and other people you know and trust, like your personal trainer or babysitter.
Since money is sent directly from your Varo account to another person’s bank account within minutes, Zelle® should only be used to send money to friends, family, and others you trust.
If you don’t know the person, or aren’t sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle®. These transactions are potentially high risk (just like sending cash to a person you don’t know is high risk).
Neither Varo nor Zelle® offers a protection program for any authorized payments made with Zelle®, like if you don’t receive the item you paid for or the item is not as described or as you expected.
Find more info on using Zelle® securely here.