If you misplaced your Varo Bank Visa® Debit Card, we got you. Keep control of it with Card Lock in the Varo Bank app.
- Log into the Varo App
- Tap on My Varo at the right of the bottom menu
- In the Card Services section, tap Lock your card under the image of the debit card. Slide the toggle to the right to lock or to the left to unlock.
Locking your debit card helps prevent unauthorized purchases and withdrawals. Once your card is locked, it can’t be used to make in-store or online purchases, withdraw money from ATMs, or receive instant transfers from digital wallets like Paypal, Cash App, Uber or Lyft. Other types of transactions, like direct deposits, ACH transfers and bill payments, are not affected.
If your card has been locked for two weeks or longer, contact Customer Service to unlock it at firstname.lastname@example.org or 1-877-377-8276.
Our call center is open the following days and times:
- Monday - Friday, 7 AM to 6 PM Mountain Time
- Saturday-Sunday 7 AM to 3 PM Mountain Time
- Federal Holidays 7 AM to 3 PM Mountain Time, except we are closed on Thanksgiving, Christmas, and New Year's Day
If your card is lost or stolen, contact Customer Service immediately.