Why do you need my personal information to verify my identity?
Protecting you and your data is our priority, and sometimes that means we need extra information to process an application. Federal law requires that we collect this information so that we can verify your identity and help fight fraud. All financial institutions are required to obtain, verify and record information that identifies each person who opens an account in accordance with the USA PATRIOT Act. Providing your personal information helps the government fight the funding of terrorism and money laundering activities.
While we may request identity documentation, your credit report or FICO score will not be checked. Documentation is stored safely using appropriate security measures and technology to protect against unauthorized access to your information. We want to assure you that maintaining the privacy of your personal information is one of our highest priorities.
What can I expect from the ID verification process?
Once documentation is received, it will generally take one to two business days to make a final decision. You will be advised of the final decision via email.