The IRS has my old Varo account and routing numbers on file, but I no longer have the account to receive my Advance Child Tax Credit Payments. What do I do? Please upgrade your app to the most recent version to view our help center, or go to support.varomoney.com. Related articles How do I reach customer service? How will I receive my Advance Child Tax Credit Payments? How do I know when my tax refund has arrived? How do I initiate a card dispute? How do I get my tax refund direct deposited to my Varo Bank Account?