How will I receive my Advance Child Tax Credit Payments? Please upgrade your app to the most recent version to view our help center, or go to support.varomoney.com. Related articles Do I qualify for Advance Child Tax Credit Payments? How do I reach customer service? When will my referring friend and I get our bonuses? What is a Stop Payment and how would I request one? How do I update my bank account information with the IRS for Advance Child Tax Credit Payments?